Metro Awards is part of MetroRail, an annual conference of the urban rail industry worldwide which met from 1 to 3 April this year.
Other finalists of the "Best Passenger Experience" award included Copenhagen Metro, MTR Corporation Limited (Hong Kong) and The Warsaw Metro Ltd.
They were judged on factors such as value for money, efficiency and reliability, as well as cleanliness and security.
SMRT said this international award for service excellence has come shortly after it won the "Most Customer-Friendly Transport" presented by Singapore's Land Transport Authority.
- CNA/
WTF are the judges smoking? Everyday peak hour squeeze in train like sardine in a can, sometime cannot even squeeze in to the train need to wait the next one. Then everytime got operation hiccups and delays. Liddat can get best passenger experience?! Maybe HK, Taiwan, Jap train is worse?
1. SMRT use the money earned from increased fares to bribe the judges. Now u know where our money go.
2. Judges announce they coming, then SMRT specially prepare a good train for them, everything prepare nicely one.
3. Judges are comparing SG train system to train system in Afghanistan, Iraq, Uzbekistan, Zimbabwe, India, Pakistan..Stupid ang mohs.
so much for "Best Passenger Experience"
pics take from mrbrown's blog, cna and shinmin.
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